Delivery & Timelines

Delivery Times & Rates

We make every effort to deliver goods within the estimated timescales, however, delays are occasionally inevitable due to unforeseen factors especially in the covid times and all goods and products are subject to availability.
 
Incase of parasols & cushions for instock items we will initiate dispatch within 8 -10 working days.In Case of rugs since these are handmade to order ,the dispatch may take 4 to 6 weeks.We care for our customers & believe in building a long term relationship.We will always aim to keep you updated via emails regarding the production & shipment update of your order.  
 
The Jaipur Garden Parasols can be under no liability for any delay or failure to deliver the products within estimated timescales. If you are purchasing to replace some of your existing goods, we also recommend that you do not dispose of your existing goods until your new goods have arrived and been checked for damage.
 

If you specify at point of purchase that an order can be left with a neighbour or in a location around the property, you have agreed that the goods can be delivered without a signature and are being left at your own risk. We cannot be held liable after the courier has delivered for security of goods.

Packaging

All products are subject to changes in packaging to ensure the best and safest delivery, if we think that your goods will be better suited in a differently branded box/container we will use this as an alternative packaging solution

Voucher Codes & Gift Cards

At the point of checkout you will be asked if you have any discount/voucher codes. We offer these occasionally on our newsletter services. Sometimes we will offer these codes as loyalty rewards to customers who have purchased with us frequently.

Voucher codes cannot be used in conjunction with any other offers or discounts unless stated otherwise by Jaipur Garden Parasols.

Please note that we will only accept coupon codes when they have been properly distributed to you. We do reserve the right to expire or void coupon codes after any period of time.

Changes to Legal Notices

We reserve the right to change these terms & conditions from time to time and you should look through them as often as possible.